Terms and Conditions
Business Name: Back2New Wellness Inc.
Location: Alberta, Canada
Welcome to Back2New Wellness. By accessing and using our website or booking our services, you agree to the following terms and conditions. Please read them carefully.
1. General
Back2New Wellness is a provider of therapeutic and medical aesthetic services, including massage therapy, skin treatments, IV therapy, and cosmetic procedures. All services provided are subject to professional assessment and must be used in accordance with the recommendations of our licensed professionals.
2. Eligibility for Services
Clients must be 18 years of age or older to access services unless accompanied by a parent or legal guardian. Certain treatments may require a medical history review or consent prior to booking.
3. Booking & Cancellation Policy
Appointments can be booked online, by phone, or in person.
Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
No-shows or late cancellations may result in a fee of up to 50% of the scheduled service.
Prepaid packages are non-refundable but may be transferable upon request.
4. Refunds and Returns
Due to the nature of our services, all service sales are final. Retail products may be exchanged within 7 days of purchase if unopened and in original condition.
5. Medical Disclaimer
Services provided are not intended to diagnose, treat, or cure medical conditions. Our staff are licensed and trained, but clients are responsible for disclosing relevant health history. Clients must seek medical advice from a physician before starting any new treatment.
6. Limitation of Liability
Back2New Wellness is not liable for any allergic reactions, side effects, or injuries sustained during or after treatment where proper protocols were followed. Clients agree to follow post-treatment care instructions provided by our team.
7. Privacy Policy
All personal and medical information is collected, stored, and used in accordance with Alberta’s Personal Information Protection Act (PIPA). We do not share client data with third parties without consent unless required by law.
8. Changes to Services or Pricing
Back2New Wellness reserves the right to modify service offerings, prices, or policies at any time. Updated terms will be posted on our website.
9. Intellectual Property
All content on this website (text, graphics, logos, images) is the property of Back2New Wellness and may not be copied or reproduced without written consent.
10. Governing Law
These terms and conditions are governed by the laws of the Province of Alberta, Canada. Any disputes shall be resolved in the jurisdiction of Alberta courts.